Shipping Policy

At Slayfits, we aim to provide a smooth and reliable delivery experience for every customer.

This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with Slayfits, you agree to the terms mentioned in this policy.

Slayfits currently delivers orders within Pakistan.

We work with trusted courier partners to deliver products safely and efficiently to our customers.

Delivery availability may depend on:

• Customer location
• Courier service availability
• Address accuracy
• External circumstances

After receiving your order, our team prepares your products for shipment.

The standard order processing time is: 1-2 working days

During processing, we:

• Verify order details
• Confirm product availability
• Prepare products for shipment
• Package your order securely

Orders are not processed on public holidays or non-working days.

Estimated delivery times after shipment:

Karachi

Estimated delivery: 2-4 working days

Other Cities in Pakistan

Estimated delivery: 3-7 working days

Delivery timelines are estimates and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Incorrect or incomplete address information
• Unexpected circumstances outside our control

Shipping charges are calculated according to available shipping options during checkout.

Customers will see applicable shipping charges before completing payment.

Slayfits provides free shipping on orders above: PKR 5000

Orders below this amount may include applicable shipping charges.

Cash on Delivery is available for eligible locations within Pakistan.

For COD orders:

• Customers must provide accurate contact information.
• Courier representatives may contact customers before delivery.
• Customers should ensure availability to receive the order.

Repeated failed deliveries or refusal of confirmed COD orders may affect future COD availability.

Customers paying through online payment methods receive order confirmation after successful payment verification.

Online payments are securely processed through authorized payment providers, including Safepay.

After shipment, customers may receive delivery updates through available communication channels.

Tracking availability depends on the courier service used for the order.

Customers may contact our support team for assistance regarding their shipment.

Customers are responsible for providing accurate delivery information during checkout.

Please verify:

• Full name
• Phone number
• Complete address
• City information

Slayfits is not responsible for delays caused by incorrect or incomplete delivery details provided by customers.

Delivery delays may occur due to circumstances beyond our reasonable control.

Examples:

• Courier operational delays
• Weather conditions
• Public holidays
• Security situations
• Natural events

Our support team will assist customers in resolving delivery-related concerns.

Currently, Slayfits delivers within Pakistan only.

International shipping is not available at this time.

If your package arrives damaged or you believe your shipment has been lost, please contact us immediately.

Provide:

• Order number
• Customer details
• Photos/videos of damaged packaging or product (if applicable)

Our team will review the issue and provide appropriate assistance.

For shipping-related questions:

Email: support@slayfits.store

Orders: orders@slayfits.store

Phone / WhatsApp: +92 323 3306589

Address: Liaquatabad Block 06, Sindh, Karachi, Pakistan