Cancellation Policy

At Slayfits, we understand that sometimes customers may need to change their minds after placing an order.

This Cancellation Policy explains when and how customers can request cancellation of their orders.

Customers may request cancellation of an order before the order has been shipped or dispatched.

Once an order has been handed over to the courier partner and marked as shipped, cancellation requests may no longer be accepted.

Cancellation requests must be submitted before shipment.

Customers should contact Slayfits as soon as possible after placing an order.

Once order processing or shipment preparation has reached an advanced stage, cancellation may not be possible.

Customers can request cancellation through:

Email: orders@slayfits.store or support@slayfits.store

WhatsApp / Phone: +92 323 3306589

Customers should provide:

• Full name
• Order number
• Registered phone number
• Reason for cancellation

A cancellation request is not considered complete until Slayfits confirms the cancellation.

After reviewing the order status, our team will inform the customer whether the cancellation request has been accepted.

Cash on Delivery Orders

For COD orders cancelled before shipment: No payment is collected, therefore no refund process is required.

Online Payment Orders

For successfully paid online orders cancelled before shipment: Eligible refunds will be processed according to our Refund Policy.

Once an order has been dispatched:

• Cancellation requests cannot be guaranteed.
• Customers may need to follow the Returns & Refund Policy after receiving the order.

Customers should not refuse confirmed deliveries without contacting Slayfits.

Slayfits may cancel an order due to:

• Product availability issues
• Incorrect pricing information
• Suspicious or fraudulent activity
• Delivery limitations
• Other operational reasons

If Slayfits cancels a prepaid order, eligible refunds will be processed.

For cancellation requests:

Orders Email: orders@slayfits.store

Support Email: support@slayfits.store

Phone / WhatsApp: +92 323 3306589