Frequently Asked Questions

Welcome to the Slayfits FAQ section.

Here you can find answers to common questions about products, orders, payments, delivery, returns, refunds, and customer accounts.

What is Slayfits?

Slayfits is a Pakistan-based clothing and streetwear brand offering anime-inspired fashion products, including T-shirts and apparel.

Where is Slayfits based?

Slayfits is based in Karachi, Pakistan.

Address: Liaquatabad Block 06, Sindh, Karachi, Pakistan

How can I place an order?

To place an order:

• Browse products
• Select your product and size
• Add items to cart
• Proceed to checkout
• Enter delivery details
• Select payment method
• Confirm your order

Do I need an account to order?

Customers may purchase products without creating an account.

Creating an account allows customers to:

• View order history
• Manage profile
• Save products through wishlist

What payment methods are available?

Slayfits accepts:

• Cash on Delivery
• Secure online payments through Safepay

Is online payment secure?

Yes.

Online payments are processed securely through authorized payment providers.

Slayfits does not store complete payment card information.

Where does Slayfits deliver?

Currently, Slayfits delivers within Pakistan only.

How long does delivery take?

Processing: 1-2 working days

Karachi: 2-4 working days

Other Pakistan Cities: 3-7 working days

Is shipping free?

Free shipping is available on orders above: PKR 5000

Can I return my order?

Yes.

Returns can be requested within: 7 days after delivery

Products must:

• Be unused
• Have original tags
• Be in original condition
• Include proof of purchase

Can I exchange my product?

Currently, Slayfits does not offer direct product exchanges.

How are refunds processed?

Approved refunds are processed through: Bank Transfer

Refund timeline: 7-14 working days

I forgot my password. What should I do?

Use the password recovery option available on your account page.

A reset link will be sent to your registered email address.

Is my information safe?

Yes.

Please review our Privacy Policy for details about how customer information is handled.

Support: support@slayfits.store

Orders: orders@slayfits.store

Phone / WhatsApp: +92 323 3306589